General questions
Go to the registration page and click "Sign up". Fill in the required fields and confirm your email address.
Yes, your profile In the settings, you'll find the option to change your personal data.
Click "I forgot my password" on the login page and follow the instructions in the email.
Yes, we take your privacy seriously and protect your personal data in accordance with applicable law.
You can report errors by sending an email to our support team. [info@paramosportalas.lt]
Beneficiaries report on the use of the support through the electronic system.
Our platform charges a fee of 7% on the total amount collected, but not less than €1, which covers administration costs, payment processing and platform support.
The fee is automatically deducted from the amount raised from the recipient's account when the funds are transferred (credit cards) or transferred (bank transfers) to the campaign creator, so there are no additional fees for supporters.
A service fee is charged when the funds raised are transferred to the campaign creator.
All campaigns on our platform are subject to the standard 7% fee, unless special conditions or discounts apply.
Yes, you can nominate new beneficiaries to the Support Portal team via email.
We always support volunteering. Contact us for more information.
Through the website, you can raise funds to support an event. And share information at the same time.
Go to your profile settings to update your email address.
Yes, you can subscribe to the newsletter or enable notifications in your profile settings.
On the website you will find "Contact" section with all the ways you can contact the administration.
Privacy Policy clearly setting out the principles of data collection, storage and use.
You can find a newsletter subscription form at the bottom of the website or in your profile settings.
You can leave feedback via the website contact form or via a Google poll.
The refund policy is set out in the website's terms and conditions of use.
The Support Portal website is mobile-friendly.
For those looking for support
Sign in, find the project or person you want to support, select the amount and make a payment.
Yes, it is possible to change certain details of a campaign even after it has been launched, but this can be limited to ensure transparency and the trust of beneficiaries.
Select the column "Create a fund", fill in all the required fields about your project and submit it for approval.
Yes, the site rules specify minimum and maximum limits.
When submitting a campaign, you need to ensure that all fields are filled in correctly, including the project description, objectives, financial information and visual content.
In your account, in the Campaign Dashboard, you will find detailed statistics and updates on fundraising, number of beneficiaries and campaign activity.
You can choose whether you want to stop the campaign and stop fundraising, or whether you want to extend the campaign period.
We look forward to your call or email. We will share your information on our news page.
The donation portal is open to everyone. Donation funds can be set up for schools and organisations.
For donors
Choose a recipient, set the amount of your donation and make the payment using your preferred payment method.
Your profile In the "My donations" section, you can view all completed and active donation payments.
This depends on your country's tax rules. Check your local laws or consult your accountant.
It usually takes a few minutes for a bank transfer, but this can vary depending on the payment method.
In some cases, the website may provide the functionality to contact beneficiaries directly via the platform or by contacting us.
Payments can be made using bank transfers, e-banking systems, etc.
Cancellation or modification of support can be made through the user's account settings, subject to the rules of the website. Alternatively, you can contact the administration of the Support Portal.
Yes, you can choose to provide support anonymously during setup.
Yes, you can choose a project from the list and allocate support directly to that project.
Some projects provide reports and updates on their progress, which you can view on the website.
Yes, your profile has a section where you can see all the payments you have made and your donation history.
Go to payment settings in your profilewhere you can update your payment information.
Yes, you can set up recurring donations.
For larger transactions, we recommend that you contact the site administration for personal service.
Stay tuned!
We would like to invite you to join our community and receive the latest news, special offers and interesting stories directly in your inbox.